What do you need help with?
POP has no separate help articles. All the answers are in our guides. This page takes you to the right guide, or to a person if the guides do not help.
Start here
Buying a propertyBudget, shortlist, visit, papers, agreement and registration, step by step.Selling or renting outWhat you need to list, what the form asks on each screen, and what happens after you submit.Renting a flat or a PGHow much moving in really costs, and what to check before you sign.How verification worksThe five steps every listing goes through, and the rules that are never broken.Your account, listings and dataManage what you have posted and saved, or download and delete your data.Report a concernSomething a coordinator missed or wrongly approved. See who this is for and what happens next.
Still stuck?
A real person reads what you send.
Mon to Sat, 9am to 7pm
